Trust has to be the highest value in your company; if it’s not, something bad will happen to you. - Marc Beniof
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Episode Show Notes :
Trust
What is Trust - Trust is an asset that allows you to build and accomplish great things
If it is an asset then it takes time, intentionality, strategy, and consistency to build
Why is trust so important
The less you have, the more complicated your life will be
When trust is low people do not cooperate with you
Culture points to remember:
You should never take it personally if someone does not trust you - think of trust like a bank account, if they don’t trust you it simply means there is not enough trust in the account for the situation you find yourself in.
How do you develop Trust
Patiently - it takes time to build it
Intentionally - this won’t happen by accident
Accountability - committing to things and then executing or communicating about missed commitments before the commitment is missed
Common Mistakes when it comes to trust:
Assuming I deserve trust from others - trust is earned so don’t get it confused
Trusting someone is the same thing as Liking someone - you can like someone but still not trust them.
If they hired me that means they trust me - getting hired does not mean trust it may mean there is enough comfort to give you a trial run
Employees are the only people who have to build trust - this is a lie managers and employers should be working to build trust with their team
Here is a simple scorecard for building trust with your people - https://docs.google.com/spreadsheets/d/1qttVcUZCIjmJFxSXXPeCibpxc5Fp-yAr3qSSgadfvgc/edit#gid=0